Work Sample: Program Training Operations & Partnership Coordination

This is a copy of NAMI Indiana’s “NAMI Ending the Silence Spring Training” project tracker, which I created in 2025 for our January 23, 2026 training. The original work was completed via Google Sheets, but has been converted to a document for simplicity. 

Overview

Led coordination for a volunteer training, recruiting, and onboarding 26 volunteers, as well as managing partnerships with university departments and community organizations.

Key Responsibilities

• Designed and managed volunteer recruitment and screening workflows

• Tracked applicant progress, follow-up, and outcomes 

• Coordinated contracts, insurance, budgets, supplies, and vendor coordination

• Led logistics, scheduling, and partner communications

Outcomes

• 35 applicants → 26 trained volunteers

• Secured a University venue at no cost through partnership negotiation

• Delivered training on schedule and under budget

• Reduced volunteer attrition through proactive follow-up and tracking

Included

• Volunteer tracking spreadsheet (shortened)

• Venue procurement and recuirements

• Task timelines

• Budget and purchasing tracker

• Training logistics plan

NAMI Ending the Silence Spring Training

NAMI Indiana seeks volunteers with a passion for mental health education to support our mental health program. NAMI Ending the Silence is a,free, 50-minute classroom presentation for students that helps raise awareness, how to identify warning signs, and change perceptions around mental health conditions. 

Volunteer Tracking: 

Qualifying volunteers have lived experience with mental health conditions of their own or supporting others. Exceptions are made for students and professionals in the field. 

Presentations include two volunteers: 

1. A Lead Presenter, who shares an education presentation about mental health (warning signs, self-care, advocacy, etc.).

2. A Young Adult (YA), who shares their own personal recovery journey. 

All volunteers must be over 18, YA volunteers must be between 18 and 35. 

With this Spring Training, we aimed to recruit and train between 8 and 15 new volunteers based on previous program initiatives. Applicants were tracked using a Google Spreadsheet; a portion is included below.

Name	Email	Phone	Last Contacted (Date)	Response?	Application?	Attending?	Notes
Arianna	email@email.com	1234567890	1/17	Yes	Yes	Cancel/No Show	no show for screening
Brittani	Brittani@email.com	5432198764	1/23	Yes	Yes	Yes	Lead
Freddie	email@gmail.com	2134567890	1/17	No	No		Met at community partners fair
Makinzie	makinzie@email.com	3412456789	1/23	Yes	Yes	Yes	Lead Lactose Intolerant

Highlights: 

• Total applicants as of application close date (1/20/26): 35

• Total screening calls as of training date (1/23/26): 28

  • Three applicants were no shows or cancelled their screening call 

  • The remaining applicants did not respond after two emails and one call 

• Completed or in-process of completing training: 26 

  • Two applicants completed their screening and decided not to go forward

Location Procurement

As we are currently interested in recruiting both Lead and YA Presenters, we are expanding our host location option sites to include universities as that is believed to increase youth attendance. 

Location	Contact	Max Occupants	Public Attendence Policy	Do they require a contract?	Fee	Potential dates
University 1	Jasmine - Community Partners and Service Learning Department Dr. Jordan - Psychology Department, NAMI Indiana Board Member	80	No public attendance	Yes	Free	1/18, 1/23, 1/30, 2/6
University 2	Dr. Sabrina - Social Work Department NAMI on Campus Student Organization leaders	60	No public attendance	Not if hosted by NOC, yes if hosted as our own event	~$1,000	1/3, 1/10, 1/17, 1/24, 1/31, 2/7
University 3	Casiana - Counseling Department	Depends on room	Yes public attendance	Yes	$1,800- $2,600	Open, talk to Casiana about recommended dates if going forward with Butler
Community College	Amy - Community Service	Depends on room	Yes public attendance	Yes	Free	1/30, 2/12, 2/28, 3/14
Public Library	Reserve Online	Max 65	Yes public attendance  (Harder student recruitment)	Yes	$600	Open depending on location
Recovery Cafe	Riley – Manager	~30	No, only members	Not unless requested on our end	Free	1/29, 2/17, 2/18, 2/28, 3/14
YMCA	Bart – Specific location community liaison	95	Yes public attendance  (Harder student recruitment)	Yes	$800	Open depending on location
Local Park Center	Reserve Online	40-150 (depending on location)	Yes public attendance  (Harder student recruitment)	Yes	$500 - 1,200 depending on location	Open depending on location

We worked with Jasmine and Dr. Jordan to reserve a lecture room at University 1 with a contract and a fee that was reduced to free because we were offering Service Learning Credit. 

University Logistics 

Tasks	Lead	Deadline	Status
Meet with partnering departments	Miranda	10/14/25	Completed
Date Selection	Miranda	10/30/2025	Completed
Add an impact project to fufill the department's need to have a cost reduction	Miranda & Jasmine	11/10/2025	Completed
Room Confirmation	Jasmine	11/10/2025	Completed
Contract sent to NAMI	Jasmine	12/12/2025  (date moved up for holiday time)	Completed
Contract signed	Miranda & Executive Director	12/19/2025  (date moved up for holiday time)	Completed
Insurance acquired by NAMI Indiana (as required by the University)	Miranda & Executive Director	12/19/2025 (date moved up for holiday time)	Completed
Campus Marketing approvals	Jasmine	12/19/2025 (date moved up for holiday time)	Completed
Parking Pass request	Jasmine	1/09/2026	Completed
Campus Marketing distribution	Jasmine	1/12/2026 (first day back at University)	Completed
Send logistics and agenda to partners	Miranda	1/16/2026	Completed
“Run of show” with partners and guest speakers	ALL	1/20/2026	Completed
Thank you emails	Miranda	1/27/2026	Completed

Catering 

Tasks	Lead	Deadline	Status
Budget Set as $450	Miranda & Executive Director	12/08/2025	Completed
Explore options	Miranda	1/10/25	Completed
Finalize headcount	Miranda	1/14/2026	Completed
Update/Finalize dietary restrictions	Miranda	1/14/2026	Completed
Purchase catering $422	Miranda	1/21/2026	Completed

Preparing Materials 

Item	Lead	Deadline	Purchase date  (If applicable)	Delivery/  Completion date  (If applicable)	Cost
Budget set Set as $200	Miranda & Executive Director	12/08/2025	N/A	N/A	N/A
Trainee binders	Miranda	12/21/2026	12/09/2026	12/14/2026	$20 / 6 $100
Trainer binders	Miranda	12/21/2026	12/09/2026	12/14/2026
Nametags	Miranda	12/21/2026	12/09/2026	12/16/2026	$6
Completion Certificates	Miranda	12/21/2026	N/A	12/21/2026	$0
Materials for the sample resource table	Miranda	12/21/2026	N/A	12/21/2026	$0
Breakfast	Miranda	12/21/2026	12/21/2026	12/21/2026	$75
Thank you bags for staff	Miranda	12/26/2026	12/21/2026	12/21/2026	$25
AV supplies (ext cord, speakers, projector)	Miranda	12/21/2026	N/A	12/19/2026	$0